3a/352 South Street O’Connor WA 6163 | (08) 93376460
3a/352 South Street O’Connor WA 6163 | (08) 93376460
Next Wave Therapy Pty Ltd treats the personal information of its clients with the utmost respect and confidentiality.
and confidentiality.
Next Wave Therapy Pty Ltd ABN: 83 611 991 658 is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable.
In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include:
You do not have to provide us with your personal information.
Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
We collect your personal information directly from you when you:
We may also collect your personal information from third parties or through publicly available sources. We collect your personal information from these third parties so that we can respond to the customer enquiry made to each of these parties.
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information.
For example, we may disclose your personal information to:
Next Wave Therapy will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
The Next Wave Therapy website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it.
These cookies recognise when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the Next Wave Therapy website(s).
We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.]
We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the behaviour of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences.
For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons).
These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications.
These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth).
You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites).
You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioural Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
Next Wave Therapy will endeavour to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 10 business days.
We will deal with such a request by following the procedure outlined below:
Confirm your identity
Next Wave Therapy website(s) may contain links to websites operated by third parties. If you access a third party website through our website(s), personal information may be collected by that third party website.
We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website.
Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
For complaints about how Next Wave Therapy handles, processes or manages your personal information, please contact admin@nextwavetherapy.com.au.
Note, we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to 10 business days for Next Wave Therapy to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction.
If you are not satisfied with Next Wave Therapy response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
08 9377 6460
3a/352 South Street
O’Connor WA 6163
